How it works
Your weekly AI advisor for the business customers see
BizNote scans your reviews, competitors, and public presence every week — then tells you what changed, what matters, and what to do next.
What changed?
New reviews, competitor moves, and profile shifts since last week — surfaced and summarised.
What matters?
Issues ranked by revenue impact, not just how often they appear.
What should I do next?
Three ranked actions ready to hand to your team.
How it works
From public signals to your weekly priority
Four steps, every week. No integrations, no accounts, no setup beyond your business name.
Public signals
- Google Business Profile
- Your public website
- Customer reviews
- Nearby competitor listings
- Prior scan snapshots
Analysis
- Business Health Score
- Customer leaks ranked by impact
- Competitor gaps identified
- Weekly priority selected
- Copy-paste assets generated
Report output
- Score + diagnosis headline
- Three ranked actions
- Competitor breakdown
- Review reply drafts
- Social and website ideas
Weekly loop
- Weekly note delivered Monday
- Score delta from last week
- Competitor review movement
- Completed actions remembered
- Next priority surfaces automatically
Data accuracy
We verify your business before we analyze it
We match each data source to your confirmed business using five signals. Low-confidence sources are excluded — so your report is never built on the wrong business or wrong data.
Name similarity
Fuzzy match between source name and your confirmed business
Address match
Street number, postcode, and zip compared across sources
Website match
Domain hostname verified against your public listing
Phone match
Last 10 digits matched after format normalisation
Geo distance
Physical metres from your confirmed listing coordinates
Bella Cucina Trattoria
Austin, TX · Italian Restaurant
- Public listing✓ Used100%
- Website✓ Used95%
- Yelp✓ Used71%
- InstagramExcluded48%
- FacebookExcluded31%
- TripAdvisorExcluded22%
Threshold: 55% confidence required to attach a source
Why you can trust the output
Real data in, real insights out
Every competitor, rating, and review count comes from public listing data at the time of your analysis. The AI interprets what the data shows — it cannot invent competitors, fabricate scores, or guess at a review count.
{
"businessSummary": {
"healthScore": 72,
"healthLabel": "fair",
"headline": "Food quality is strong but
operational friction costs visits"
},
"leaks": [
{
"title": "Peak-hour wait complaints",
"impactScore": 88,
"category": "experience"
}
],
"weekly_priority": {
"recommended_action": "Reply to all 1-3★ reviews",
"success_signal": "Fewer unanswered low-star reviews visible on the next scan"
},
"weekly_action_plan": {
"actions": [
{
"title": "Reply to all 1-3★ reviews",
"rank": 1,
"is_main_priority": true,
"priority": "critical",
"timeframe": "Days 1-2"
},
{
"title": "Sync website menu with in-store prices",
"rank": 2,
"is_main_priority": false,
"priority": "high",
"timeframe": "Day 3"
},
{
"title": "Pilot a wait-time update system",
"rank": 3,
"is_main_priority": false,
"priority": "medium",
"timeframe": "Days 4-5"
}
]
}
}Every insight is range-checked
Impact scores, priority levels, and effort estimates are all bounded values. If a field is missing or out of range, the response is rejected — not silently shown to you.
Impact scores are computed, not written
The AI assigns a severity score (0–100) to each leak based on how often and how severely it appears in reviews — not its own judgment.
Competitors come from public listings, not the AI
Competitor data is fetched from nearby public listings using your confirmed coordinates and business category. The AI explains the gap, it doesn't invent one.
Consistent every time
Priority levels, effort estimates, timeframes, and themes are all fixed types — not freeform AI text that could say something different each run.
Ongoing monitoring
A fresh business note, every week
BizNote doesn't just give you a report and disappear. It keeps watching and delivers a short, plain-English note every week: what changed, what matters, and what to do next.
Week of May 12
Previous note
Week of May 19
This week's note
New negative review
Flagged with a draft reply in your priority
Competitor moves
Rating or volume change detected
Priority completed
Next scan picks up where you left off
Where BizNote fits
Not a summariser. Not a dashboard.
Most tools give you data or shorten text. BizNote ranks problems and tells you what to do.
| Capability | BizNote | Summariser | Dashboard |
|---|---|---|---|
| Reads public review signals | |||
| Ranks issues by revenue impact | — | — | |
| Benchmarks nearby competitors | — | Partial | |
| Scores public presence signals | — | — | |
| Drafts review replies | Partial | — | |
| Names one priority with exact copy to use | — | — | |
| Tracks completed actions across scans | — | — |
Your first week after the report
15–30 minutes a day. That's it.
The report converts directly into a short fix plan — not another dashboard to monitor.
Read the report
Open the report, see your one priority for the week, and understand the evidence behind it in under 60 seconds.
Copy and reply to reviews
Use AI-drafted replies for 1–3★ reviews — or copy the generated reply text and paste it directly into Google Business.
Execute the priority
Use the ready-to-paste GBP update, social post, or staff note from your priority. Copy, paste, done.
Post strength content
Use suggested content ideas drawn from your strongest praise themes — copy the caption, add the photo, post it.
Mark done and move on
Mark the priority complete. BizNote remembers — next week's scan starts fresh from where you left off.
Want the framework behind the reply step? Read the 1–3★ review reply playbook →
FAQ
Common questions
What does the free scan include?
The free scan shows your Business Health Score, a top-level signal diagnosis, your biggest issue, one nearby competitor hint, and a locked preview of the full report. No credit card. Enter email so we can save your scan.
What does BizNote include?
BizNote unlocks the full AI advisor report immediately — plus a first-class weekly priority that names the single most important thing to do this week, explains the evidence behind it, and gives you ready-to-paste copy (a review reply, GBP update, social post, or staff note). Mark it done and the next scan picks up where you left off.
Does BizNote directly post to Google or social accounts?
No. BizNote gives you the exact copy to use and you paste it where it needs to go. No integrations and no access to your accounts required.
Does this work for my type of business?
BizNote works for any local business with a public business profile and customer reviews — restaurants, salons, clinics, gyms, cafés, home services, and most consumer-facing local operations.
What do I need to connect?
Nothing. Enter your business details and email so we can save your scan — we pull public listing and review data. No POS, no analytics integration, no API keys required on your end.
How is this different from a review summariser?
Reviews are one signal. We also score your website, competitor positioning, response habits, and public profile completeness. Every output follows a strict structure and the weekly priority gives you one actionable task with exact execution copy — not a list of suggestions.
What if the AI is wrong about something?
Impact scores, priority levels, and effort estimates stay within defined ranges. The model can't fabricate a score outside the allowed range, and competitor data comes from public listings, not AI inference.
How accurate is the competitor data?
Competitors are discovered from nearby public listings using your confirmed coordinates and business category. Rating and review counts are fetched at the time of your analysis.
Questions about billing or plans? View full pricing details →
Try it on your business
See your own BizNote report
BizNote is opening private beta for local businesses. View the sample report, then request early access.